Privacy Policy

At Sohail Waqas Travel (Pvt) Ltd, protecting your privacy and personal data is our utmost priority. This Privacy Policy outlines how we collect, store, process, and protect your information when you interact with our website or book pilgrimage and travel services.

1. Information We Collect

To process your Hajj, Umrah, Air Ticket, or Visit Visa bookings, we may collect the following personal details:

• Full Name, CNIC / National ID, Gender, Date of Birth.
• Passport Scans (Passport Number, Issue & Expiry Dates, Machine Readable Zone).
• Contact Details (Phone Number, WhatsApp Number, Email Address, Residence Address).
• Financial & Employment Documents submitted for visa file auditing (Bank Statements, NTN, Salary Slips).
• Travel Preferences (Airline choice, room sharing type, departure city).

2. How We Use Your Data

Your information is used strictly for legitimate travel processing purposes, including:

• Filing Saudi Nusuk E-Visa applications & Ministry of Hajj registration.
• Issuing official airline flight PNRs via IATA ticketing portals.
• Booking hotel accommodations in Makkah, Madinah, and international destinations.
• Preparing visa application files for submission to foreign consulates & embassies.
• Sending booking confirmations, flight schedules, and emergency support updates.

3. Zero Data Sale Guarantee

We NEVER sell, rent, or trade your personal data or contact details to third-party marketing companies. Your information is shared only with authorized service providers necessary to fulfill your travel itinerary (e.g. Saudi Ministry of Hajj & Umrah, airlines, hotels, and embassies).

4. Data Security & Storage

We implement industry-standard encryption, SSL data transfer protocols, and secure administrative controls to prevent unauthorized access, disclosure, or alteration of your personal records.

5. Contact Privacy Officer

If you have any questions or wish to update or remove your records from our database, please reach out to us at: